Last Updated: November 10, 2023
At MutedSequence Photography, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our photography services.
Please read this Privacy Policy carefully. By accessing our website, contacting us, or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address
- Billing Information: Payment details, billing address, and transaction history
- Identity Information: Date of birth (if required for specific services)
- Communication Records: Records of our communications with you, including emails, phone calls, and messages
- Photographic Content: Images and videos captured during photography sessions
- Service Information: Details about the photography services you request or that we provide to you
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Device Information: Type of device, operating system, browser type, and screen resolution
- Usage Data: Pages visited, time spent on pages, links clicked, and interactions with our website
- Location Information: General location based on IP address
- Technical Information: Internet service provider, referring/exit pages, and timestamp data
2. How We Collect Information
We collect information through various methods:
- Direct Interactions: When you contact us, book a session, subscribe to our newsletter, or complete forms on our website
- Automated Technologies: Through cookies, web beacons, and similar tracking technologies
- Photography Sessions: Through the images and videos captured during photography sessions
- Third-Party Sources: From social media platforms if you interact with our social media accounts, or from business partners with your consent
3. How We Use Your Information
We use your information for the following purposes:
- To provide and deliver the photography services you request
- To process payments and manage your account
- To communicate with you about your booking, services, or inquiries
- To send you important updates about our business, services, and policies
- To personalize your experience and deliver content relevant to your interests
- To improve our website, services, marketing, and customer relationships
- To comply with legal obligations and resolve disputes
- To protect our rights, property, or safety, and that of our customers or others
- To send marketing communications if you have opted in to receive them
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, such as improving our services
- Consent: Where you have given us specific consent to process your data
- Legal Compliance: To comply with applicable laws and regulations
5. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf (payment processors, hosting providers, email service providers)
- Professional Advisors: Lawyers, accountants, and insurers when necessary
- Legal Authorities: When required by law, court order, or governmental regulation
- Business Partners: With your consent, we may share information with business partners for joint marketing efforts or promotions
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Restriction: Request that we restrict the processing of your information
- Data Portability: Request a copy of your information in a structured, commonly used format
- Objection: Object to our processing of your personal information
- Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information
To exercise these rights, please contact us using the details provided in the "Contact Us" section.
7. Cookie Policy
7.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
7.2 Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Functionality Cookies: Remember your preferences and settings
- Analytical/Performance Cookies: Collect information about how you use our website
- Marketing Cookies: Track your browsing habits to deliver targeted advertising
7.3 Cookie Management
You can manage your cookie preferences through our cookie banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Some security measures we employ include:
- Encryption of sensitive information
- Regular security assessments
- Access controls and authentication procedures
- Secure backup systems
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of our relationship with you
- Legal obligations to retain data for certain periods
- Relevant statutes of limitations
- Ongoing or potential disputes
10. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
For photography sessions involving minors, we require parental or guardian consent.
11. International Data Transfers
We may transfer your personal information to countries outside your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your information and to comply with applicable data protection laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.
